Basic info

Travel documentation

Passport or any other internationally recognized identification document. Tourist stay in Croatia is limited to three months.

Additional information is available at the embassies of the Republic of Croatia abroad or the Ministry of Foreign Affairs of the Republic of Croatia. Phone: +385 (0)1 4569 964 - www.mvp.hr.

Time zone

GMT + 1 in the winter, GMT + 2 in the summer.

Standard voltage and frequency

220 V, 50 Hz.

Water

Tap water is potable on the whole territory of the Republic of Croatia.

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Postal and telecommunication services

Post office in Cavtat is open whole day during working days and on Saturday mornings, whereas the offices in Čilipi and Gruda are open Monday till Friday before noon.

If you need to use a phone booth, phone cards are available for purchase at post offices, hotels and news-stands.

There are three mobile networks operating in Croatia:
T Mobile (098) www.t-mobile.hr
VIPnet (091) www.vipnet.hr
TELE2 (095) www.tele2.hr

All operators offer roaming service. For details, visit the respective websites.

Post offices

20210 CAVTAT
Phone: +385 20 478 040
Fax: +385 20 478 020

20213 ČILIPI
Phone: +385 20 771 400
Fax: +385 20 771 455

20218 PLOČICE (MOLUNAT)
Phone/fax +385 20 791 471

20215 GRUDA
Phone: +385 20 791 000
Fax: +385 20 791 467

20216 DUBRAVKA
Phone/fax: +385 20 799 913

20217 PRIDVORJE
Phone/fax: +385 20 797 020

Internet

Internet connection is available at all hotels. There are also several cafés and tourist agencies in Cavtat offering this service.

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Currency, payments, tax free

Croatian currency is kuna (HRK/kn). 1 kuna = 100 lipas

Bank-notes are in denominations of 5, 10, 20, 50, 100, 200, 500 and 1000 kunas, and coins are in denominations of 1, 2, 5, 10, 20, 50 lipa and 1, 2 and 5 kuna.

Payments: You can use only kunas as means of payment, and money can be exchanged in numerous banks, exchange offices, post offices and hotels.

Banks: Banks are open in Cavtat from Monday till Friday whole day and on Saturday mornings. There are also many cash machines in Cavtat, Dubrovnik Airport, Čilipi and Gruda.

Credit cards: Most hotels, restaurants and shops will accept credit card payments (Eurocard/Mastercard, Diners, American Express, Visa).

Customs duties: Foreign currency can be freely transferred to Croatia to the amount of 40,000.00 HRK. Customs must be notified of any amounts exceeding this number. Home currency can be freely transferred to and from Croatia to the amount of 15,000.00 HRK.

Owners of pets must possess an international certificate not older than 6 months.

Tax return: The right of tax return encompasses all foreign citizens for purchased goods (except petroleum derivatives) to the amount of 501.00 HRK per receipt. The purchaser must have a VAT (PDV-P) form filled by the seller, which must be verified upon leaving Croatia on the border crossing. Tax return is possible six months after the purchase of goods. Additional info about customs duties:
Republic of Croatia Customs Directorate, phone: +385 1 6102 333, www.carina.hr

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Medical help

Primary medical help can be received in surgeries in Cavtat and Gruda.

During the summer season (April-October) there is a tourist surgery at the guests’ disposal. It is open seven days a week and located at the Iberostar Albatros Hotel, Cavtat.

All other types of health care are available at the Dubrovnik General Hospital.

Guests from countries which have signed a health-care agreement with the Republic of Croatia do not have to pay for medical services. If that is not the case, the services are charged directly to the user, according to the official price list.

Pharmacies are in Cavtat and Gruda. The Cavtat pharmacy is open full-time Monday till Friday and on Saturday mornings. The pharmacy in Gruda works a split-shift.

Dubrovnik General Hospital
Dr. Roka Mišetića 2
HR – 20000 DUBROVNIK
Phone: +385 20 431 777
E-mail:
www.bolnica-du.hr

CAVTAT Surgery
Put od Cavtata
Phone: +385 20 478 001

MIŠKOVIĆ CAVTAT Pharmacy
Trumbićev put 2
Phone: +385 20 478 261

GRUDA Surgery
Gruda
Phone + 385 20 791 017

VIDOVIĆ GRUDA Pharmacy
Gruda
Phone: +385 20 791 484

CAVTAT Dental Surgery
Put od Cavtata
Phone: +385 20 478 683

Tourist Surgery
(April - October)
Hotel Iberostar Albatros
Phone: +385 20 471 333

Medical Emergency Service telephone number: 94

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Public holidays

January 1st	New Year’s Day
January 6th	Three Kings Day
April 12th and 13th	Easter and Easter Monday
May 1st	Labour Day
June 11th	Corpus Christi
June 22nd	Antifascism Day
June 25th	Statehood Day
August 5th	National Thanksgiving Day
August 15th	The Assumption
October 8th	Independence Day
November 1st	All Saints
December 25th and 26th	Christmas Holidays

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Working hours

The majority of shops and supermarkets are open from 8 AM till 8 PM and on Saturday mornings.

During the summer season, most shops have extended working hours, including Sundays. Public services and offices work from 8 AM till 4 PM, Monday till Friday. Some service work from 7 AM till 3 PM during the summer.

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Foreign language radio news

During the summer season, Croatian National Radio Channel 2 regularly broadcasts news and Croatian Automobile Club reports on traffic conditions on a daily basis in several languages: English, German, Italian and Czech. This station also broadcasts news and traffic conditions reports from several foreign radio stations (Bavaria Radio Channel 3, Austria Radio Channel 3, RAI Uno, British Virgin Radio and Czech Radio.).

There are also specialized daily news broadcasts for boaters in Croatian and English.

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Safety, fire and environmental protection

A special European emergency number has been also established in Croatia: 112.

You can dial it from all mobile and fixed phones in case you need: urgent medical help, fire department, police, mountain rescue service, veterinarian help and other emergency services.

Please, act responsibly in natural areas, take notice of fire restriction signs and do not throw burning or inflammable objects in the surrounding countryside. In case you notice fire, please call fire department on number 93.

The sea water in the area of Konavle, as well as in Croatia in general, is of high quality, so please help us in keeping it so.

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Local transport

Public transport

Cavtat is connected with Dubrovnik by a local bus line which is scheduled every thirty minutes. During the summer season you can go to Dubrovnik by boats which sail during the whole day.

Taxi service is also at your disposal. There are taxi stops in the Cavtat bus station and the airport in Čilipi. Radio taxi service is available on number (020) 970.

More on local lines: www.libertasdubrovnik.com.

Car hire

There are a number of car hire offices in Cavtat and Čilipi airport that offer a variety of vehicle types.

Budget Dubrovnik Airport mob: +385 91 201 4638 phone: +385 20 418 998 e-mail: www.budget.hr	Euro Car Rental Dubrovnik Airport mob: +385 98 211 218 phone/fax: +385 20 419 657 e-mail: www.eurocar-rental.com.hr
Europcar Dubrovnik Airport mob. +385 98 244 390 phone: +385 20 437 325 fax +385 20 437 326 e-mail: www.europcar.hr	Gulliver Dubrovnik Airport mob. +385 98 324 649 phone: +385 20 333560 fax +385 20 333 525 e-mail: www.gulliver.hr
Hertz Hotel Croatia Cavtat Dubrovnik Airport mob. +385 91 425 1111 phone: +385 20 425 000 fax +385 1 488 3077 e-mail: www.hertz.hr	M.A.C.K. Dubrovnik Airport phone: +385 20 412 732 fax +385 20 423 747 e-mail: www.mack-concord.hr
Sixt Rent a Car Dubrovnik Airport mob. +385 91 619 9972 www.sixt.hr	Avis Dubrovnik Airport mob. +385 91 314 3010 e-mail: www.avis.com.hr
Best Buy Rent Croatia Dubrovnik Airport phone: +385 20 773 373 fax: +385 20 413 372 e-mail: www.bestbuyrent.hr

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Important Phone Numbers

During your stay in Cavtat and Konavle, you may need some of these numbers:

Country code for Croatia is +385

Area code for Cavtat, all settlements in Konavle and the Dubrovnik-Neretva County is 020. In case you are calling from abroad, you must leave out 0 from the area code, so just dial +385 20

General emergency services number: 112

If you precisely know what service you need, you can call directly for:
Police: 92
Fire Department: 93
Medical Emergency Service: 94

Road assistance: 987 (+385 1 987 for mobile phones)
Croatian Automobile Club 01 4640 800, www.hak.hr e-mail:

Weather forecast and traffic conditions: 060 520 520

Cavtat Pharmacy: +385 20 487 261
Cavtat Surgery: +385 20 478 657 ili 478 001
Gruda police Station: +385 20 444 744
Cavtat Port Authority: +385 20 478 065
Dubrovnik Airport: +385 20 773 377
General Informations: 981